RT Journal Article
SR Electronic
T1 Automating patient safety incident reporting to improve healthcare quality in the defence medical services
JF Journal of the Royal Army Medical Corps
JO J R Army Med Corps
FD British Medical Journal Publishing Group
SP i39
OP i45
DO 10.1136/jramc-2015-000543
VO 161
IS Suppl 1
A1 Di Lamb
A1 N Piper
YR 2015
UL http://militaryhealth.bmj.com/content/161/Suppl_1/i39.abstract
AB There are many reasons for poor compliance with patient safety incident reporting in the UK. The Defence Medical Services has made a significant investment to address the culture and process by which risk to patient safety is managed within its organisation. This paper describes the decision process and technical considerations in the design of an automated reporting system together with the implementation procedure aimed to maximise compliance. The elimination of inherent weaknesses in feedback mechanisms from the three Armed Forces, which had been uniquely different, ensured the quality of data improved, which enabled resources to be prioritised that would also have a direct impact upon the quality of patient care.