Purpose of assistance (2014/2019)
| Assistance | Count | Percentage |
| Housing: providing accommodation and setting up home (white goods/brown goods) | 6087 | 29.34% |
| Subsistence for daily living (including food) | 3926 | 18.92% |
| Payment to partner organisation to aid beneficiary | 3628 | 17.49% |
| Debt | 2443 | 11.78% |
| Housing assistance (rent, repair, etc) | 1443 | 6.96% |
| Mobility assistance and home adaptation | 1157 | 5.58% |
| Non-specified assistance | 720 | 3.47% |
| Re-training/education | 671 | 3.23% |
| Funeral costs | 311 | 1.50% |
| Care costs | 269 | 1.30% |
| Respite breaks | 73 | 0.35% |
| Support for retired commonwealth service personnel | 19 | 0.09% |
| Total | 20 747 | 100% |