Table 1

Student and instructor survey results

Student results
Question 1. Overall, the citizenAID app was:Poor: 0/65 (0%)
Below average: 0/65 (0%)
Average: 2/65 (3%)
Above average: 3/65 (5%)
Excellent: 60/65 (92%)
Question 2. The citizenAID app was easy to download.Very disagreeable: 0/65 (0%)
Disagreeable: 0/65 (0%)
Somewhat disagreeable: 0/65 (0%)
Somewhat agreeable: 0/65 (0%)
Agreeable: 45/65 (69%)
Very agreeable: 20/65 (31%)
Question 3. The information on the citizenAID app was:Poor: 0/65 (0%)
Below average: 0/65 (0%)
Average: 2/65 (3%)
Above average: 6/65 (9%)
Excellent: 57/65 (88%)
Question 4. The app was easy to use.Very disagreeable: 0/65 (0%)
Disagreeable: 0/65 (0%)
Somewhat disagreeable: 0/65 (0%)
Somewhat agreeable: 2/65 (3%)
Agreeable: 15/65 (23%)
Very agreeable: 48/65 (74%)
Question 5. How likely are you to train your colleagues and local citizens to use the citizenAID app?Not at all likely: 0/65 (0%)
Not so likely: 0/65 (0%)
Somewhat likely: 0/65 (0%)
Very likely: 36/65 (55%)
Extremely likely: 29/65 (45%)
Question 6. How could the citizenAID app be improved?Free-text responses to the questionnaire along the following themes:
  • For PF commanders to empower students in forward locations to deliver training to their colleagues and civilians, especially in schools and colleges which have been targeted in recent active shooter incidents.

  • Translation into Kiswahili was frequently mentioned.

  • Integrate national help contacts rather than UK contacts.

  • Making it available in hard copy for those without smart phones.

  • Including links in the app to the educational material and videos online.

Instructor results
Question 1. Overall, the citizenAID app was:Poor: 0/6 (0%)
Below average: 0/6 (0%)
Average: 0/6 (0%)
Above average: 0/6 (0%)
Excellent: 6/6 (100%)
Question 2. The information in the app is relevant to (PF) officers.Very disagreeable: 0/6 (0%)
Disagreeable: 0/6 (0%)
Somewhat disagreeable: 0/6 (0%)
Somewhat agreeable: 0/6 (0%)
Agreeable: 1/6 (17%)
Very agreeable: 5/6 (83%)
  • PF, partner forces.